Website policy
Privacy Policy
This policy explains the information associated with use of this website and the steps taken to handle it responsibly.
Effective September 17, 2026
Information covered
Information may include details you choose to provide through website communications, technical information such as browser type and device data, and records required to respond to a request.
Do not submit medical information through ordinary email or any field that is not identified as secure. Clinical information should be shared through the designated intake or patient portal.
How information may be used
- To operate, maintain, secure, and improve the website.
- To respond to requests and direct patients to appropriate services.
- To meet legal, safety, fraud-prevention, and regulatory obligations.
- To coordinate with service providers performing work on our behalf.
Protected Health Information (PHI)
Health information you provide through the intake, patient portal, consultations, or pharmacy services is Protected Health Information (PHI) under HIPAA. PHI is used and disclosed only as described in our Notice of Privacy Practices, which explains how PHI may be used and disclosed, your rights to inspect, copy, and amend your records, how to exercise those rights, how to file a complaint, and our legal duties to protect PHI.
We are required by law to maintain the privacy and security of PHI, to provide notice of our legal duties and privacy practices, to follow the Notice currently in effect, and to notify affected individuals following a breach of unsecured PHI.
Clinical partners
Clinical care is provided through LocumTele and prescriptions are dispensed through Rush Pharmacy. These organizations handle PHI in accordance with HIPAA and the Notice of Privacy Practices, and vendors who handle PHI on our behalf are bound by business associate agreements.
Cookies and analytics
The site may use necessary cookies and limited analytics to understand performance, prevent misuse, and remember preferences. Browser settings may allow you to limit cookies, though some features may not function correctly.
Retention and safeguards
Information is retained only as reasonably necessary for the purpose collected, legal obligations, dispute resolution, and security. Reasonable administrative, technical, and organizational safeguards are used, but no internet transmission can be guaranteed completely secure.
Your choices
Depending on your location, you may have rights to request access, correction, deletion, or information about certain uses of personal data. Requests can be directed through the contact method published on this site once available. Identity verification may be required.
Children
This website is intended for adults and is not directed to children under 13. Prescription weight-management services are not offered through this site to minors unless specifically supported by an appropriate clinical program and lawful consent process.
Changes
This policy may be updated as practices or legal requirements change. The effective date will be revised when material changes are published.
